How long will it take my adoption to ship?
Please allow 5-7 business days for your order to ship.
Once packages have shipped, delivery times are out of my control. Please check USPS for delivery times on your package.
What is your return policy?
Customer has 3 days from the time tracking reports package to have arrived to report return claims on any glass, porcelain, resin, or otherwise fragile material (as we have deemed so) and collectables or electronics. Books are not considered fragile and are not eligible for returns.Claims may be made for damaged or broken items only. In the event of a broken or damaged item, purchaser will be expected to provide a photo of the broken or damaged item with the broken or damaged part clearly showing and will be expected to ship the damaged goods back to me at their expense within 5 days, with the return claim number provided attached unless otherwise stated. Product is expected to be returned in the same condition as it arrived to the customer. Should further damages occur, customer is responsible for the value lost. Digital items are non-refundable. Return items shipped via a third party must be awarded via said provider.
Although I do not expect to have to do so, I do reserve the rights to deny a return claim for legal reasons. Reasons for a denied claim include, but are not limited to, the damage was caused by USPS in shipping and insurance through them is available, imperfection was clearly addressed in listing prior to purchase or high purchase to return ratio with the customer.
Do you accept donations?
Yes! I love donations! Donations of books in good condition can be made by scheduling a time to drop off your donations or for your donations to be picked up (note, donations to be picked up should be at least 3 or more items)! For items we decide to keep for our shelves, we will award you with store credit based on the condition of the donated items. Store credit must be used within six months of receiving it in order to be valid. Store credit must be used by the person it was awarded to and is only good on our website.
Want to donate but don't live near me? No worries! We accept donations via mail, as well!
Please note that not every donated book will be accepted. If that is the case, we will consult you or the donation sheet filled out at time of drop off and, according to your preference and the condition of the item, do one of the following:
Return items back to you,
Donate books to another location or organization,
Give to little free libraries,
Use books in extremely poor condition for creating something new (ornaments, bookmarks, ect)
When I place an adoption, will I receive the exact book in the photos?
That’s a great question! I’m glad you asked!
Adopted- Ordered or purchased with love
Gently loved-The book that you are adopting is in good condition with no marks or imperfections that would not be expected from a reading through or two.
Loved- The book is in fair condition or has marks on it that would not be expected to have naturally occured during a read through or two. Please keep in mind that some imperfections, regardless of the rest of the book, will be marked as “Loved” for these imperfections alone:
Writing in/on the book. Usually this is just on the first page or inside cover. WE DO NOT PLACE BOOKS WITH WRITING THAT HINDER YOUR ABILITY TO READ FOR ADOPTION.
Rips or tears. Again, we WILL NOT PLACE BOOKS WITH MISSING PAGES OR TEARS THAT HINDER YOUR ABILITY TO READ FOR ADOPTION.
Water damage. Usually this is just on the edges of the book and will not affect the ability to read.
Most of the time, yes. We work very hard to ensure that the images are the images of the book that will be sent out, when at all possible. However, there are some situations (such as if we have multiple copies) that you may receive a copy that was not pictured in the listing.